Privacy policy

Last Updated: July 28, 2026

At RJ's Naturals, LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from rjsnaturals.com

1. Information We Collect

To process your orders and provide customer support, we collect the following personal information when you interact with our store:

Contact & Shipping Details: Your name, email address, phone number, billing address, and shipping address.
Order & Transaction Data: Payment confirmation details, items purchased, shopping cart contents, and order history. (Note: Payments are processed securely via Shopify Payments; we never store full credit card numbers).
Device & Usage Information: IP address, browser type, device details, and site navigation habits collected automatically via cookies to ensure site functionality and security.

2. How We Use Your Information

We use your personal information solely to fulfill our services to you, including:

Fulfilling Orders: Processing payments, arranging shipping, and sending order confirmation/tracking updates.
Customer Support: Responding to inquiries, return requests, or product questions.
Improving Our Store: Analyzing browsing trends to optimize site performance and product offerings.
Marketing Communications: Sending promotional emails (only if you explicitly opt in). You can unsubscribe at any time.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We only share data with essential third-party service providers who assist us in operating our store:

Shopify: Our store platform provider. Shopify securely handles data processing and hosting. You can read more about how Shopify uses your information in the Shopify Consumer Privacy Policy.
Fulfillment & Payment Partners: Secure payment gateways (e.g., Shop Pay, PayPal) and shipping carriers (e.g., USPS, UPS) strictly to process transactions and ship your orders.
Legal Compliance: If required by law, subpoena, or to protect our legal rights.

4. Cookies & Tracking

We use cookies to keep track of items in your cart, remember user preferences, and analyze website traffic. You can disable cookies in your web browser settings, though doing so may limit certain store features.

5. Your Rights & Choices

Depending on where you reside, you have the right to:

Access, update, or request the deletion of the personal information we hold about you.
Opt out of marketing emails using the "Unsubscribe" link at the bottom of any promotional email.

To exercise any of these rights, please contact us at rjsnaturals@gmail.com.

6. Security & Data Retention

We retain your order details for our legal and accounting records unless and until you ask us to delete this information. While we use industry-standard encryption to protect your data during transit, no online transmission is 100% secure.